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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I can't watch any Facebook live on my iPhone. Any account that login into my phone can't watch, but if I used my account to watch on other iPhone it is work so I'm sure that there will be problem on my phone as you can see on picture below. It's been happen around a week. I also try to fix yet nothing can't help. (iOS 13.3)
iPhone XS Max
Howdy Ounmoon,
It’s great to have you in the Apple Support Communities! I gather that you’re having issues watching live videos within the Facebook app. I’m happy to guide you.
To troubleshoot this, I recommend following each step in this article: If an app unexpectedly quits, stops responding, or won’t open
Although the title of the article mentions other issues, each step could help you resolve the issue you’re currently facing.
If you notice that the issue persists after trying each of the steps, you can reach out to the developer of the Facebook app here:
Facebook Help Center | Facebook
How to contact an app developer
Best regards.
Good day Sterling r,
Thank you so much for taking your value time to reply and guide me to fix this problem.
Actually, I've been fixing this problem as the following step in the article you mention before and after you reply me yet nothing can help, it is still the same.
A few day after that, I didn't do anything or trying to fix this problem anymore, suddenly it is back to normal. I can watch any live videos on Facebook.
Once again, thanks so much for faster response.
Sincerely.
Problem with Facebook live
