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Reset my security questions for my iCloud

What do I do if I get a message saying that there is not enough information to reset my security questions?

iPhone 8, iOS 13

Posted on Jan 8, 2020 5:28 AM

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Question marked as Best reply

Posted on Jan 8, 2020 8:34 AM

Without knowing three correct answers for respective Apple ID questions created with secondary authentication account , the error will show the information is incorrect ( and you will never enter Apple ID account ) , you can better convert this account into two factor authentication account https://support.apple.com/en-in/HT204915

See the article https://support.apple.com/en-us/HT201303

Employee privacy and security policies

In addition to strong passwords, encryption, and other technology, Apple has strict policies and procedures in place to prevent unauthorized access to your account. Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

The answers for security questions are confidential ( only Apple ID account holder creates them ) and not saved with advisors or saved in server .

1 reply
Question marked as Best reply

Jan 8, 2020 8:34 AM in response to Ferrari4582

Without knowing three correct answers for respective Apple ID questions created with secondary authentication account , the error will show the information is incorrect ( and you will never enter Apple ID account ) , you can better convert this account into two factor authentication account https://support.apple.com/en-in/HT204915

See the article https://support.apple.com/en-us/HT201303

Employee privacy and security policies

In addition to strong passwords, encryption, and other technology, Apple has strict policies and procedures in place to prevent unauthorized access to your account. Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

The answers for security questions are confidential ( only Apple ID account holder creates them ) and not saved with advisors or saved in server .

Reset my security questions for my iCloud

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