I have an iphone 11 and for the past 3 weeks my iPhone will not connect to unsecured Wi-Fi , ie xfinitywifi or at my job. I’ve tried renewing the lease in settings, forgetting all networks, restarting and nothing works.
iPhone 11, iOS 13
Greetings, Krazeehair.
Thank you for consulting the Apple Support Communities. I understand that you are unable to connect to unsecured networks. I know it can be better to use Wi-Fi rather than your cellular data, so I can see why you’d be concerned. I’m happy to help out.
You’ve already tried some great steps with forgetting the networks and restarting your iPhone.
To confirm, after trying to connect to an unsecured network, have you accepted any terms & conditions? Be sure to check for terms & conditions, as shown here: Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch.
If you still cannot connect, work through these steps: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network.
Let me know how it goes.
Best wishes!
Greetings, Krazeehair.
Thank you for consulting the Apple Support Communities. I understand that you are unable to connect to unsecured networks. I know it can be better to use Wi-Fi rather than your cellular data, so I can see why you’d be concerned. I’m happy to help out.
You’ve already tried some great steps with forgetting the networks and restarting your iPhone.
To confirm, after trying to connect to an unsecured network, have you accepted any terms & conditions? Be sure to check for terms & conditions, as shown here: Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch.
If you still cannot connect, work through these steps: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network.
Let me know how it goes.
Best wishes!
iPhone won’t connect to unsecured wifi
