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Viral dudhat Author

Level 1

5 points

Connection to itunes

I have iphone 7 .the problem is such that my iphone is not connecting to iTunes while i connect with my mac the phone get charged but it do not connect to iTunes .

Posted on Jan 8, 2020 8:49 AM

Top-ranking reply

turingtest2

Level 10

274,147 points

Posted on Jan 8, 2020 9:02 AM

For iOS 12 or later you need iTunes 12.8.0.150 or better running on OS X 10.11.4 or better. See How to upgrade to OS X El Capitan - Apple Support if required. iOS 13 likely requires iTunes 12.8.2.3 or better.

Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:

/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources

Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.

tt2

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Connection to itunes

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