Cannot proceed an App Store purchase
Cannot proceed an App Store purchase
iPhone X, iOS 11
Question marked as
Best reply
User profile for user:
Teddy_B
User level:
Community Specialist
Hello zhuhe211,
Welcome to Apple Support Communities. It sounds like you're having trouble with completing a purchase in the App Store. I'd be happy to share information that may help.
Take a look here for a few steps to try: If you can't connect to the App Store, iTunes Store, or other Apple services.
If you're seeing an alert about your payment method, this information may help: If your payment method is declined in the App Store or iTunes Store.
If you're still unable to complete a purchase, please reply with any error message you receive when attempting a purchase.
Take care.