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My ipod touch will not connect to my wifi. It says unable to join or incorrect password for network. How can I connect to update my software? Thank you in advance.
iPod, iOS 12
Hello,
Try resetting iPod's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPod prior to resetting its settings.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
Success! I contacted my home network and after a series of updating passwords, resetting iPod touch and network I am back. First on the agenda back up my classes.
Thank you again for responding and offering your expertise!
Thank you for your speedy response. I have been dealing with this for a a few days, viewing youtube videos and others. In the beginning I changed my wifi password and tried to connect.no joy. I did the reset wifi settings, restarted, and tried entering my password and it still says incorrect network password. It just won't connect so I cannot do a software update without being online. I think I will go to the library and see if I can connect there just to get the update. Now if it does NOT connect there I have a much bigger problem.
Thank you for your speedy response. I have been dealing with this for a a few days, viewing youtube videos and others. In the beginning I changed my wifi password and tried to connect.no joy. I did the reset wifi settings, restarted, and tried entering my password and it still says incorrect network password. It just won't connect so I cannot do a software update without being online. I think I will go to the library and see if I can connect there just to get the update. Now if it does NOT connect there I have a much bigger problem.
Received this email on the 1st too...Would this have anything to do with my inability to log on? Deyqfwar ************@yahoo.com,
Үοyqfwυг АyqfwρρyqfwΙе ID ɑϲϲеss hɑs bееn Ιοϲkеd fοг thе fοΙΙοwing геɑsοns:
Wе`νе nοtyqfwiϲеd thyqfwɑt уουг ɑϲϲοyqfwυnt hɑs bееyqfwn υsеd tο sigyqfwn-in tο ɑ iCΙyqfwουd νiɑ ɑ wеb bгοwyqfwsег οn Chгοmе. Tο ρгοtеyqfwϲt уουг ɑϲϲyqfwουnt, wе hɑνе tеyqfwmροгɑгyqfwiΙу disɑbΙеd уουг ɑϲϲουnt.
Date: Monday , January 01, 2019
Platform: Windows 8
IP: 121.213.160.244
Wow....this is not how it looked when I copied it. Bottom line it says my account has been locked because of access from Korea via icloud!
Locyqfwation: Korea, Democratic People's Republic of
If you have not sigyqfwned in to iCyqfwIoud recyqfwently and beyqfwlieve somyqfweone may hyqfwave accessed yyqfwour account, Pleayqfwse take actyqfwion to Veyqfwrify yoyqfwur accoyqfwunt informations by clicking on the link below.
[Personal Information Edited by Moderator]
So I was able to long in to the wifi at the library and updated the software. When I returned home I was unable to join my home network. What else can I do? Contact my internet company? Call Apple support?
Hello,
It indeed sounds like a problem with your home’s Wi-Fi. You will need to contact your internet service provider’s support.
Thank you for being there for me. I will let you know how it goes.
You are welcome! I hope they will be able to help you.
My ipod touch will not connect to my wifi. It says unable to join or incorrect password for network. How can I connect to update my software? Thank you in advance.
