iPhone 6 Plus won't update past iOS 12.4.1

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iPhone 6 Plus won't update past iOS 12.4.1

I have an iPhone 6 Plus that will not start the update process to iOS 12.4.4. I have been trying to update it since 12.4.2 came out, but to no avail. Does anyone know why this might be and how to fix it?

Posted on Jan 8, 2020 11:55 AM

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Answer 1

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ickkauffman Author

Level 1

8 points

Jan 10, 2020 7:06 AM in response to Community User

That was it: it had a profile to allow it to install beta builds of iOS, but I didn't realize it. Removing that solved the problem. Thank you!

EDIT: For anyone else with this problem, profiles can be uninstalled under Settings > General > Profiles

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Answer 2

Jan 8, 2020 12:05 PM in response to ickkauffman

Is your iPhone managed by a corporation? Does it have any other profile like a beta profile? If so, remove it. Restart the phone. Make sure it's connected to Wi-Fi (try a different network if you can) and does it have enough battery?

If you cannot update over-the-air, try to update with iTunes on a computer. An iPhone 6 Plus can be updated to 12.4.4.

Get help with iOS updates

https://support.apple.com/en-us/HT209571

Get help with over-the-air iOS updates

https://support.apple.com/en-us/HT201435

Get help with iOS update and restore errors

https://support.apple.com/en-us/HT204770

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iPhone 6 Plus won't update past iOS 12.4.1

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