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APPLE ID NOT USED BEFORE, REVIEW

This message appears when trying to install a app from the app store for the first time.


Then when I click on review, it goes to a blank screen that pops up with a little time circle , then it says its timeout.


I tried signing out of itunes in settings and signing in again to no avail...



iPad mini, iOS 9

Posted on Jan 8, 2020 2:44 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2020 11:34 AM

Log into your account in the App Store/iTunes and you should be able to change it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. Click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change

3 replies
Question marked as Top-ranking reply

Jan 9, 2020 11:34 AM in response to Norma0606

Log into your account in the App Store/iTunes and you should be able to change it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. Click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change

Jan 8, 2020 5:45 PM in response to Norma0606

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

APPLE ID NOT USED BEFORE, REVIEW

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