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Level 1

4 points

My Apple TV 4K will not start up. The status light is blinking.

My Apple TV 4K will not start up. The status light is blinking. I believe the software update was interrupted by an electrical outage. I found information about the blinking light and it states the software needs to be restored to factory. Apple told me I needed to buy a new one because it was purchased 15 months ago. Very upsetting. Does anyone have any suggestions?

Apple TV 4K

Posted on Jan 8, 2020 5:22 PM

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QuickPost

Level 10

103,305 points

Posted on Jan 8, 2020 6:55 PM

Hello,

You will need to call Apple for assistance.

Contact AppleCare

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My Apple TV 4K will not start up. The status light is blinking.

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