You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

If I unlock this phone do I lose all my photos?

It says if I unlock my IPhone with the computer I lose my data does that include my photos?

iPhone 7, iOS 13

Posted on Jan 8, 2020 5:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 8, 2020 5:23 PM

If your device is disabled or you don’t know the screen lock passcode, then the only thing you can do is erase the device. Without a backup already in place, yes, you will lose the data on the device. IOS is deliberately designed this way - without knowing the screen lock passcode, nobody can access a device’s contents. All they can do is erase the device to reset the passcode.

1 reply
Question marked as Top-ranking reply

Jan 8, 2020 5:23 PM in response to pjsmith55

If your device is disabled or you don’t know the screen lock passcode, then the only thing you can do is erase the device. Without a backup already in place, yes, you will lose the data on the device. IOS is deliberately designed this way - without knowing the screen lock passcode, nobody can access a device’s contents. All they can do is erase the device to reset the passcode.

If I unlock this phone do I lose all my photos?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.