Apple ID problem!!!

So recently i logged out of my apple id on my only apple device. When i tried to login again it asked me two step verification code, which was apparently sent to my old phone number. I pressed on "didn't receive code" option and pressed on "more options" there it asked me to confirm my phone number number. When i entered my old phone number it said that it is wrong. Then i realized that the phone number was 11 digit long. But we 10-digit phone numbers in India. I tried to add a 0 in the beginning as well but it is not working. someone please help me out. i have a lot of data save on my icloud. please help!! Thank you.

Posted on Jan 9, 2020 6:18 AM

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Question marked as Top-ranking reply

Posted on Jan 12, 2020 12:49 PM

Hi ajmal20, 


Thank you for posting in the Apple Support Communities. I understand you are unable to receive a verification code to sign in to your Apple ID. You have a few options for receiving a verification code:


  • Code displayed on your trusted device
  • Text or phone call
  • Settings from your trusted device


It sounds like you will not be able to receive a verification code via either of these methods. At this point, you’ll want to begin the account recovery process. 



The article linked above explains the process and how to get started.


Hope this helps.

Cheers!

1 reply
Question marked as Top-ranking reply

Jan 12, 2020 12:49 PM in response to ajmal20

Hi ajmal20, 


Thank you for posting in the Apple Support Communities. I understand you are unable to receive a verification code to sign in to your Apple ID. You have a few options for receiving a verification code:


  • Code displayed on your trusted device
  • Text or phone call
  • Settings from your trusted device


It sounds like you will not be able to receive a verification code via either of these methods. At this point, you’ll want to begin the account recovery process. 



The article linked above explains the process and how to get started.


Hope this helps.

Cheers!

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Apple ID problem!!!

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