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Opening e-mail

When I try to open an e-mail it opens in a small area on the right of screen, you cannot enlarge it because it goes under the original e-mail. Help please i am 80 years old.

iPad Air 2, iOS 13

Posted on Jan 9, 2020 7:22 AM

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Question marked as Top-ranking reply

Posted on Jan 9, 2020 7:54 AM

Welcome to the community.


I believe you are triggering the email preview window - which is summoned if you touch-and-hold the email in the message list. Instead, just “tap” on the message that wish to read - which will open the email in the main message window.


I hope this helps resolve your problem.

1 reply
Question marked as Top-ranking reply

Jan 9, 2020 7:54 AM in response to cathey241

Welcome to the community.


I believe you are triggering the email preview window - which is summoned if you touch-and-hold the email in the message list. Instead, just “tap” on the message that wish to read - which will open the email in the main message window.


I hope this helps resolve your problem.

Opening e-mail

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