I need to request a refund

I need to request a refund for an in app purchase my son did by mistake. No the "report a problem" page does not work. There is no clear way of doing this nor is there a clear way to chat/contact apple support for situations liket this. Help.

iPhone 7 Plus, iOS 12

Posted on Jan 9, 2020 9:55 AM

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2 replies

Niel

Community+ 2025

Level 10

741,161 points

Jan 9, 2020 9:58 AM in response to Vincent-Rodriguez

Click here and ask the iTunes Store staff for a refund.

(177762)

Jan 9, 2020 10:25 AM in response to Niel

Thank you. I'll try that

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I need to request a refund

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