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firefox wants to install a new helper tool

Firefox said there is an update and needs to be restarted. Then mac pops up a box that says "firefox wants to install a new helper tool" and it wants the admin password.


I am new to mac and I am nervous to give the admin password to a window I don't fully understand. What is this message?

Posted on Jan 9, 2020 12:15 PM

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Jan 9, 2020 12:44 PM in response to JimmyCMPIT

It happens if I click "Restart to update Firefox" in firefox. I would guess that it is a legit thing from firefox, but, I've never heard of a "helper tool" before. I would rather know what a helper tool is before I allow one to install.


Is there a way to see what app is responsible for the window? In console or something?

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Jan 9, 2020 2:06 PM in response to JimmyCMPIT

Ah, good idea, thanks. On my way to doing that though, I found out that if I update firefox while logged in as admin it doesn't throw up the "new helper tool" warning.


So I still don't know what a helper tool is, but the workaround solution to my problem is to update firefox from the admin account.

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firefox wants to install a new helper tool

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