Trying to downgrade my iCloud storage on my iPhone

When trying to downgrade my iCloud storage on my iPhone, I can click on the button with 5GB but then it doesn’t allow me to click done.


[Re-Titled by Moderator]

iPhone X, iOS 13

Posted on Jan 9, 2020 12:33 PM

Reply
1 reply

Jan 13, 2020 8:37 AM in response to RajeshLond

Hello RajeshLond and welcome to Apple Support Communities.


I see you are having some difficulty downgrading your iCloud Storage to the free 5 GB level.


Downgrade your iCloud storage - Apple Support


If you are following the steps listed in the article linked above and are still not able to click the Done button, reach out to Apple Support for further options.


Contact - Official Apple Support


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trying to downgrade my iCloud storage on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.