Optimized Battery Charging

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Level 1

8 points

Optimized Battery Charging

I got my iPhone 11 Pro shortly before Thanksgiving and it has never charged past 80% (as of January 9th) even if I turn off the "optimized battery charging" option in the settings. I have a routine sleep schedule and have tried hard resets a few times over the course of the past 6-7 weeks. I have also tried charging it in different locations to see if was due to the battery getting too warm & nothing has helped. Everything else on the phone works perfectly.

Any other suggestions?

iPhone 11 Pro, iOS 13

Posted on Jan 9, 2020 12:02 PM

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Answer 1

Harry0117 Author

Level 1

8 points

Jan 9, 2020 12:25 PM in response to jbingman

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Answer 2

jbingman

Level 1

15 points

Jan 9, 2020 12:05 PM in response to Harry0117

Sounds defective. Have you tried using an older usb-a charger?

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Answer 3

Harry0117 Author

Level 1

8 points

Jan 9, 2020 12:09 PM in response to jbingman

Yes, I’ve tried multiple older chargers along with the charger that came with the phone.

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Answer 4

jbingman

Level 1

15 points

Jan 9, 2020 12:17 PM in response to Harry0117

Are you able to post a screenshot of your battery level chart?

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Answer 5

y_p_w

Level 6

17,690 points

Jan 9, 2020 12:31 PM in response to Harry0117

That's odd. I'd have it checked out because that clearly should be charging past 80%

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Answer 6

jbingman

Level 1

15 points

Jan 9, 2020 12:39 PM in response to y_p_w

I would recommend bringing the phone in for repair. Do you have AppleCare active on that device?

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Answer 7

Jan 26, 2020 2:39 PM in response to jbingman

Hello. I got the same issue here. It would charge until 100%. I only have it for 2 weeks. Since the day before yesterday it won’t past 80%. What happened to yours since then?

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Answer 8

Jan 26, 2020 2:40 PM in response to Harry0117

Hello. I got the same issue here. It would charge until 100%. I only have it for 2 weeks. Since the day before yesterday it won’t past 80%. What happened to yours since then?

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Optimized Battery Charging

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