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Level 1

4 points

Ipod 6th gen stuck in recovery mode

My daughter forgot her passcode so I tried to restore the ipod. It is now stuck in recovery mode. Anyone know how to fix this?

Thanks

iPod, iOS 12

Posted on Jan 9, 2020 10:03 PM

Top-ranking reply

Level 10

103,365 points

Posted on Jan 10, 2020 8:22 AM

Hello,

Unfortunately you must now fully restore your iPod to factory settings.

Please refer to the following Apple Support documents.

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