'iWork '09 apps quit unexpectedly' or 'iWork '09 doesn't open'

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Level 1

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'iWork '09 apps quit unexpectedly' or 'iWork '09 doesn't open'

'iWork '09 apps quit unexpectedly' or 'iWork '09 doesn't open' The strange thing is after installing I used the Pages app for about a day and a half and then suddenly I couldn't open it. I downloaded all available updates for my system and after doing that it worked until today. The apps open for a couple of seconds and then quit. My error message has the following lines:
Exception Type: Exception Type: EXC BADACCESS (SIGSEGV)
Exception Codes: KERN INVALIDADDRESS at 0x0000000010794000
Crashed Thread: 6
Anybody have a fix? I tried a reinstall and that didn't work

iMac, Mac OS X (10.6.4)

Posted on Jul 17, 2010 2:54 PM

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Answer 1

Walt K

Level 4

2,940 points

Jul 17, 2010 7:54 PM in response to CorrieD

When things go suddenly wrong one of the first things to ask is how did you update to 10.6.4? If it was NOT via the combo updater you should get it here http://support.apple.com/kb/DL1048 and see if that helps.

Walt

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Answer 2

Peggy

Level 8

41,601 points

Jul 17, 2010 8:00 PM in response to CorrieD

Welcome to Apple Discussions

After applying the combo updater for OS X, use Disk Utility to repair permissions. Also, another good first step in troubleshooting a misbehaving application is to delete its preference file. Go to HD > Users > (your account) > Library > Preferences, delete the com.apple.iwork.pages.plist, empty the Trash & then restart Pages.

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