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'iWork '09 apps quit unexpectedly' or 'iWork '09 doesn't open'

2595 Views 2 Replies Latest reply: Jul 17, 2010 8:00 PM by Peggy RSS
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Jul 17, 2010 2:54 PM
'iWork '09 apps quit unexpectedly' or 'iWork '09 doesn't open' The strange thing is after installing I used the Pages app for about a day and a half and then suddenly I couldn't open it. I downloaded all available updates for my system and after doing that it worked until today. The apps open for a couple of seconds and then quit. My error message has the following lines:
Exception Type: Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000010794000
Crashed Thread: 6
Anybody have a fix? I tried a reinstall and that didn't work
iMac, Mac OS X (10.6.4)
  • Walt K Level 4 Level 4 (2,895 points)
    When things go suddenly wrong one of the first things to ask is how did you update to 10.6.4? If it was NOT via the combo updater you should get it here http://support.apple.com/kb/DL1048 and see if that helps.

    Walt
    iMac 24" 2.66 GHz, Mac OS X (10.5.8)
  • Peggy Level 8 Level 8 (38,085 points)
    Welcome to Apple Discussions

    After applying the combo updater for OS X, use Disk Utility to repair permissions. Also, another good first step in troubleshooting a misbehaving application is to delete its preference file. Go to HD > Users > (your account) > Library > Preferences, delete the com.apple.iwork.pages.plist, empty the Trash & then restart Pages.

    24" 2.4GHz iMac; 15" MacBook Pro 2.4GHz; G5 2.3G Hz; 3GS iPhone; 3G iPad;, Mac OS X (10.6.4), 2GB iPod nano, 30GB 5G iPod, 17" G5 iMac, G4/700 iMac, PB 1400, Apple IIgs

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