You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
What do you do when the activation lock is using your old email and password and you forgot it
Start here:
https://support.apple.com/en-us/HT204306
If you have forgotten your AppleID username or password, try this - where you can recover your AppleID and/or associated password:
https://iforgot.apple.com/password/verify/appleid
One other thing...
If you don’t have access to either the original email account - or have failed to configure a “recovery” email address, then it going to get difficult.
If all else fails, you could contact Apple Support for assistance - if you are lucky, they may be able to help work through any other available options. You’ll find a link to Contact Support using the link at top-right of this page.
Activation Lock
