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User profile for user: dougfromware
dougfromware Author
User level: Level 1
8 points

existing file names greyed out when saving from apps

I've had this problem since I started using my Mac several years ago. Having just upgraded to a Macbook Pro 2018, I was hoping this issue would go away but it's still happening.


When I'm saving a document/image, I see the directory list but all the existing document names are greyed out making it difficult to see, for example, if I already have a file of that name or if I'm working in the right folder.


This does not happen in Finder itself, only in the directory presentation when saving.


For example, when saving an image (any format/file extension) in Preview - see attached screenshot

Or from MS Word for Mac (docx, doc, pdf etc) - see attached screenshot


Any ideas how I can get the file names un-greyed?


Macbook Pro 2018 macOS Mojave 10.14.6

Thanks





Posted on Jan 10, 2020 4:49 AM

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User profile for user: dougfromware
dougfromware Author
User level: Level 1
8 points

Posted on Jan 14, 2020 4:04 AM

Hi i_rina


Thanks for the advice. Increasing the contrast helps a little.

I'm still left with the questions of why the existing files are greyed out. What's the purpose?

You don't have to answer that but it seems nonsensical to me.

Thanks again

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User profile for user: dougfromware
dougfromware Author
User level: Level 1
8 points

Jan 14, 2020 4:04 AM in response to i_rina

Hi i_rina


Thanks for the advice. Increasing the contrast helps a little.

I'm still left with the questions of why the existing files are greyed out. What's the purpose?

You don't have to answer that but it seems nonsensical to me.

Thanks again

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User profile for user: i_rina
i_rina
User level: Community Specialist

Jan 13, 2020 2:00 PM in response to dougfromware

Hi, Doug,


Thanks for stopping by the Apple Support Communities about the files you see when saving documents in apps. If I understand, you're concerned over how light the file and folder names appear. I'm happy to help!


It is normal for the file and folder names to appear greyed out when you're saving a document within an app. While you cannot change how dark or light this appears specifically, you do have some options that may help you see those file and folder names clearer:


  1. Try increasing the contrast for your display: Change Display preferences for accessibility on Mac - Apple Support.
  2. Try setting up zoom: Change Zoom preferences for accessibility on Mac - Apple Support. This will allow you to see the grey words better, and hopefully make saving your documents easier. The great thing about zoom is you can enable it as you need to use it with a keyboard shortcut, so you can easily switch between being zoomed in and out.


Cheers!

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existing file names greyed out when saving from apps

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