last two days i have not been able to connect to my home wi-fi, go to some web sites or cluck on links. server not found. iphone XR

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last two days i have not been able to connect to my home wi-fi, go to some web sites or cluck on links. server not found. iphone XR

Server not found on my iPhone XR. Last two days I have not be able to connect to my wi-fi at home, go to some web sites or click on links. I was thinking it might be my 7 year old router but two other family members who use a different cell phone service are not having any issues. My daughter and I are on the same Verizon account and her phone is also having issues.

iPhone XR, iOS 13

Posted on Jan 10, 2020 7:49 AM

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Answer 1

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ProustGiulio

Level 10

208,308 points

Jan 10, 2020 8:13 AM in response to locobrenda

If your iPhone can easily connect to a different wifi network, then... the problem doesn't seem to be related to your device (nor to Verizon).

I'd try to contact your ISP provider, explain your problem and ask them.

My last attempt: have you already tried to "forget" your home wifi network?

Settings>Wifi>[your home wifi network].. then click on the "i" in blue circle (right side), then "forget this network".

When done, restart your iPhone, then reconnect it (you need to input your wifi password again).

Regards

Giulio

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Answer 2

Jan 10, 2020 7:52 AM in response to locobrenda

Restart your Wi-Fi router by removing all power from it for 15-30 seconds.

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Answer 3

ProustGiulio

Level 10

208,308 points

Jan 10, 2020 7:53 AM in response to locobrenda

I would try to contact Verizon and explain your problem and see if they can help you.

What happens if you connect your iPhone XR to a different wifi network?

Regards

Giulio

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Answer 4

locobrenda Author

Level 1

8 points

Jan 10, 2020 8:00 AM in response to Lawrence Finch

Thank you for your response. We have done that multiple times.

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Answer 5

locobrenda Author

Level 1

8 points

Jan 10, 2020 8:03 AM in response to ProustGiulio

Thank you for your response We were on the phone with Verizon for over two hours and unfortunately they were no help. We are able to connect to a different Wi-Fi network.

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