You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Billing information

I have enough credit on my card but iTunes Store cannot process my purchase, I don’t understand

iPhone 6, iOS 12

Posted on Jan 10, 2020 10:23 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2020 10:39 AM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

3 replies

Billing information

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.