Everything says the free 1 year offer is supposed to be presented but it does not do that on my phone. I just bought the iPhone 11Pro about 2 hours ago! I signed in and out of my Apple ID, powered the phone on and off. Still nothing. I open the app and it is just the regular page. Is there some other way to get this offer?
iPhone 11 Pro
Here’s how to redeem it:
Turn on your new Apple device and sign in with your Apple ID.
Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.
The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.
Tap Enjoy 1 Year Free.
https://support.apple.com/en-us/HT210573
If you’re still having trouble Contact Support
Here’s how to redeem it:
Turn on your new Apple device and sign in with your Apple ID.
Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.
The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.
Tap Enjoy 1 Year Free.
https://support.apple.com/en-us/HT210573
If you’re still having trouble Contact Support
Be aware that if you had previously subscribed you would not qualify for the 1 year offer.
Free Apple TV+ offer not presented
