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Level 1

5 points

App Store and iTunes disabled

How do I fix this? I am not subscribed to anything and have payments that I need to pay still.

iPhone XR, iOS 13

Posted on Jan 10, 2020 8:19 PM

Top-ranking reply

Level 10

104,767 points

Posted on Jan 10, 2020 8:24 PM

"When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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