I can't download any apps

I keep getting an error message saying "your account has been disabled in the app store and iTunes. I've tried changing my password but it didn't help. I need help please.

iPhone 6s, iOS 13

Posted on Jan 11, 2020 12:17 PM

Top-ranking reply

FoxFifth

Level 10

475,401 points

Posted on Jan 11, 2020 12:24 PM

Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856

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1 reply

Top-ranking reply

FoxFifth

Level 10

475,401 points

Jan 11, 2020 12:24 PM in response to Lvann34

Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856

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I can't download any apps

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