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lyneishanj Author

Level 1

4 points

Can’t download apps

What does it mean when my phone says your account has been disabled in the iTunes and app store

iPhone 8 Plus, iOS 13

Posted on Jan 11, 2020 1:13 PM

Top-ranking reply

Eric Root

Level 10

684,603 points

Posted on Jan 11, 2020 1:32 PM

Apple ID disabled - Your account has been disabled in the App Store and iTunes

Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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Can’t download apps

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