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User profile for user: iano33
iano33 Author
User level: Level 1
8 points

airdrop cant find contact

My iPhone 11 can’t find my wife’s contact on airdrop but her phone can airdrop on mine. Mind boggling! I already reset my phones network including all of the settings on both phones. What could be the problem? Need help

iPhone 11

Posted on Jan 11, 2020 10:26 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,252 points

Posted on Jan 11, 2020 10:27 PM

Before you begin

  • Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.

You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.



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Question marked as Best reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,252 points

Jan 11, 2020 10:27 PM in response to iano33

Before you begin

  • Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.

You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.



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airdrop cant find contact

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