Passwords in Keychain Keep Getting Deleted

Ever since I installed Catalina most of the passwords in one of my keychains keep getting deleted (all but about 10 passwords are removed from the keychain which originally contained about 100). All of my other keychains seem to be unaffected. Luckily I was able to restore the keychain from a back up, but its contents keep getting deleted on almost a daily basis, leaving the same set of 10 or so passwords. So each time I need to actually look at a password, I need to restore from backup which is incredibly annoying.


Today I finally figured out that it seems to be caused by an external app's request to use the keychain, when I noticed a popup window stating that the reminders app wanted to use the keychain. The popup prompted me for the password to the keychain and would not let me cancel the prompt without entering the password. I ended up opening the keychain app, saw that the particular keychain was in fact locked, so I entered the password in the prompt, at which point I saw the passwords in the keychain being deleted, leaving the same set as described above.


How do I prevent other apps from requesting access to and subsequently deleting the large majority of passwords that I have stored in my keychain? Also, why would an app such as reminders be deleting, let alone even need access to any of the passwords in my keychains? This was never a problem before I installed Catalina.


Thanks!

Posted on Jan 12, 2020 7:08 AM

Reply

Similar questions

4 replies

Jan 13, 2020 4:04 PM in response to elfhat85

I also noticed that when I restore the keychain, and then open Reminders, it will delete one of the items from the keychain each time I hit the cancel button in the password prompt until it gets to the set of passwords that don't ever get deleted. At that point, the prompt disappears.


I've also tried importing the items from the keychain to a new keychain with a different name, but the same thing happens.

Jan 14, 2020 2:46 AM in response to elfhat85

I have the same issue under Catalina 10.15.2 : https://discussions.apple.com/thread/250948138

I called Apple Support without success, the problem is not fixed.


PAY ATTENTION APPLE : Erasing secure and protected data by an unauthorized application is a very serious problem. This is more than a security breach, it is a system attack that erases sensitive user data in violation of data protection laws.

Feb 1, 2020 1:46 AM in response to moi160

Catalina 10.15.3 has just been released but does not fix the bug.


Despite many discussions on the forums dealing with this problem, Apple remains deaf.

I contacted Apple support and opened a complaint file;

I contacted Apple product security and provided the information;

I contacted Apple Feedback assistant and opened a comment;

What else can i do?


I have received no response from Apple, not even information that the problem is under investigation. It is serious, very serious, not to be able to guarantee the security of personal data and worse to seem to ignore it!

APPLE DO YOU HEAR THIS?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Passwords in Keychain Keep Getting Deleted

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.