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in-app purchases with family sharing

Why can’t my child make in-app purchase? He can download apps and songs, but not in-app purchase. Do I need to enable this somewhere?

iPad Air Wi-Fi

Posted on Jan 12, 2020 10:36 AM

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Question marked as Best reply

Posted on Jan 15, 2020 7:02 AM

Hello, Ginavarese.


Thank you for using Apple Support Communities.


From what I understand is that your child is unable to make any in-app purchases. I'd like to help. Check to see if you have any parental controls set up. This link can help: Prevent in-app purchases from the App Store


Do you have Ask to Buy set up?


Request and make purchases with Ask to Buy


If Ask to Buy isn't working


If this doesn't help, list what details happens when they try using in-app purchases.


Best regards.

2 replies
Question marked as Best reply

Jan 15, 2020 7:02 AM in response to Ginavarese

Hello, Ginavarese.


Thank you for using Apple Support Communities.


From what I understand is that your child is unable to make any in-app purchases. I'd like to help. Check to see if you have any parental controls set up. This link can help: Prevent in-app purchases from the App Store


Do you have Ask to Buy set up?


Request and make purchases with Ask to Buy


If Ask to Buy isn't working


If this doesn't help, list what details happens when they try using in-app purchases.


Best regards.

in-app purchases with family sharing

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