Screenshot not working

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Level 1

15 points

Screenshot working fine last week. This week I get msg "Cant open app because screenshot is not responding"?

iMac 21.5" 4K, macOS 10.14

Posted on Jan 12, 2020 1:58 PM

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Answer 1

Best reply

Level 10

111,168 points

Try rebuilding the screenshot plist.

From your Finder "Go" menu > "Go to folder" then copy & paste this file path:

~/Library/Preferences/com.apple.screencapture.plist

Click Go.

Delete the plist file.

Then try screenshot again.

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Answer 2

Reboot the machine, and try again.

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Answer 3

Level 1

15 points

Tried rebooting before posting. No help. Only thing different before failure was I tried recording instead of screen capture.

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Answer 4

Level 1

15 points

Had to restart Mac but problem solved. Any hints on why it happened?

Thanks again

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Answer 5

Level 10

111,168 points

plists are small, puny files that can get corrupted if someone sneezes. Think nothing of it.

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