facetime

so my friend is in the UK but she got an iphone but even tho i got her number i still can’t facetime her it’s so frustrating and i’m tryna know why. like it doesn’t show the camera image that you press to facetime.

iPhone 8, iOS 13

Posted on Jan 12, 2020 11:28 PM

1 reply

Jan 15, 2020 1:14 PM in response to Community User

Hi babuino33,


Thanks for reaching out here in the Apple Support Communities. I understand that you're unable to use FaceTime to contact your friend in the UK.

I'm glad to help with this.


If you can't make a FaceTime call on your iPhone, iPad, or iPod touch has some things to check when you're not able to use FaceTime.


If you've gone through this article, and the restrictions don't apply, isolating a little more would be a good step.

  • Are you able to FaceTime with other people?
  • Is your Friend able to FaceTime with other people?


Best Regards.


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facetime

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