Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Debit card

Why is it not letting me use my debit card? I have entered it several times. Keeps saying there is a problem with billing I have contacted my bank and they say there is not a problem. I can’t download any apps that I want

iPhone 7 Plus, iOS 13

Posted on Jan 14, 2020 1:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2020 2:40 PM

Not all debit cards are accepted.


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

1 reply
Question marked as Top-ranking reply

Jan 14, 2020 2:40 PM in response to janrich2004

Not all debit cards are accepted.


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

Debit card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.