apple tv

lilian166 Said:

"apple tv: I purchased a new iPhone 6s plus. with this purchase I should have received a year of apple tv free. initially I did get it for a few months but now I don't. who can I contact to resolve this. Thanks"

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You should contact Apple, ASAP.

Apple Contact Information:

• Contact Us - Choose Locations
• USA: 1(800)MY-APPLE
• Proceed from there as Necessary

Terms & Conditions:

Refer to this Link: Get One Year Free Apple TV+ when you Buy a New iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support. So, long as you follow the Terms and Conditions, it would make sense for it to continue. But, you need to contact Apple, as they'll know whats going on and why. Use the information above.

I purchased a new iPhone 6s plus.

iPhone 6s Plus is a 2015 model that was discontinued in 2018. Not sure how you got that new. The offer is for selected new devices, as purchased from Apple or Apple Authorized Resellers.

lilian166 Said:

"apple tv: I purchased a new iPhone 6s plus. with this purchase I should have received a year of apple tv free. initially I did get it for a few months but now I don't. who can I contact to resolve this."

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I think everyone out there is taking this too literally.

Seems, Apple needs to clarify what they mean by the adjective "new"?

Is it used?

Is it a gift?

Is it a Swap-Out?

Is it in the Original Packaging?

This is an iPhone 6s Plus:

Seeing this is an iPhone 6s plus, it does not follow the Terms & Conditions. So, this would not apple if it was not purchased after September 10, 2019.

As the Terms & Conditions Reads: "Any new iPhone, iPad, iPod touch, Apple TV, or Mac capable of running the latest iOS, iPadOS, tvOS, or macOS purchased after September 10, 2019, from Apple or an Apple authorized reseller, is eligible."

Most likely, the company or person who gave you the free year of Apple TV.