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Verification code with new device

Hi! Trying to set up a refurbished phone for my daughter - her previous phone is not working rat all, transferred SIM card and unlocked from carrier. Signed into iCloud and verification code keeps being sent to her phone - which we do not have any access to! Frustrated and not sure where to go from here!

iPhone 6 Plus

Posted on Jan 14, 2020 4:45 PM

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Posted on Jan 14, 2020 5:25 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication

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Verification code with new device

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