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reset security questions but it says no sufficient info

my password is correct, it still asked me the security questions, but I can not remember the answers, when I reset the questions, it says having no sufficient info, then what should I do next?

MacBook Pro 13", OS X 10.11

Posted on Jan 14, 2020 8:12 PM

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Question marked as Top-ranking reply

Posted on Jan 14, 2020 8:40 PM

Reset Security Questions


Contact Apple for help with Apple ID account security

If you forgot the answers to your Apple ID security questions - Apple Support


You may need to reach Apple’s Account Security department. If you cannot find your country or are not able to call, then complete this form and send it to them.


Try using Apple's iForgot service. If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.


1 reply
Question marked as Top-ranking reply

Jan 14, 2020 8:40 PM in response to enjoylife1001

Reset Security Questions


Contact Apple for help with Apple ID account security

If you forgot the answers to your Apple ID security questions - Apple Support


You may need to reach Apple’s Account Security department. If you cannot find your country or are not able to call, then complete this form and send it to them.


Try using Apple's iForgot service. If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.


reset security questions but it says no sufficient info

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