Factory reset iMac won't install old os x lion software need update to high Sierra

Anyone any ideas how I go about getting my IMac updated? I factory reset it and can't install old software keeps giving me error message was told on Apple chat need to get new high Sierra update into it but it's an old model IMac so the stores won't do it or something ?? Any help appreciated!!

Posted on Jan 15, 2020 1:44 AM

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2 replies

den.thed

Level 10

91,816 points

Jan 15, 2020 8:30 AM in response to D-w-b-9-4

Try following the steps at > How to upgrade to macOS High Sierra - Apple Support

rkaufmann87

Level 10

148,500 points

Jan 15, 2020 5:51 AM in response to D-w-b-9-4

What year is the iMac??

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Factory reset iMac won't install old os x lion software need update to high Sierra

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