Facetime keeps ringing on Mac Mini after I answer on iPhone

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Facetime keeps ringing on Mac Mini after I answer on iPhone

Hi,

As the headline stats when I get a normal phone call while connected to the shame wifi as my Mac Mini and then answer the call on my iPhone the Mac Mini FaceTime app keeps calling, even after I hang up on the iPhone, only way to stop it is by closing FaceTime on the Mac.

This is a constant problem and does it with all calls and has been going for about 3-5 months now.

I'm running 10.15.2 on the Mac and 13.3 on the iPhone

Thanks

-Soren

Mac mini 2018 or later

Posted on Jan 15, 2020 1:52 AM

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Answer 1

chuck_3rd

Community Specialist

Jan 17, 2020 4:50 PM in response to Congame

Hello Soren,

Thanks for using Apple Support Communities. It's my understanding that FaceTime calls continue to ring on your Mac Mini even after the call has been answered on your iPhone. I can see how this could be concerning. I'm happy to help.

I recommend testing this issue while in safe mode. Starting in safe mode allows your Mac to run certain checks, remove caches, and prevent login items from automatically launching. This can isolate possible third party issues. Use the steps and information in the link below for assistance with safe mode:

Use safe mode to isolate issues with your Mac

If the issue persists, test in another user account. This will help determine if the issue is specific to your user account or system wide.

How to test an issue in another user account on your Mac

Let us know the results. Please include any additional troubleshooting steps you may have tried.

Have a nice day!

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Facetime keeps ringing on Mac Mini after I answer on iPhone

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