You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

where is “move homepod to”

where is option “move homepod to...” as per apple support article.?

HomePod, iOS 13

Posted on Jan 15, 2020 7:31 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2020 1:27 PM

did you try the instructions?

Check your Wi-Fi connection

If you recently changed your Wi-Fi password or moved HomePod to a new location, Siri will let you know that there's a problem connecting to Wi-Fi when you say "Hey Siri." You'll also see an alert in the Home app that says "Wi-Fi Network" on HomePod.

In iOS 12 and later, HomePod will automatically connect to the same Wi-Fi network as your iOS device. If it doesn’t, you can manually change the Wi-Fi network that it's connected to. In the Home app on your iOS device, press and hold HomePod, tap Settings , then tap "Move HomePod to [your Wi-Fi network]."

Wait a few seconds, then ask Siri a question to see if HomePod is connected to Wi-Fi.

HomePod doesn’t support captive or subscription networks. If you set up HomePod to use one of these networks, you’ll need to reset HomePod and set it up again on a different Wi-Fi network.


  • you can also try Resetting network settings on your iPhone (or whatever device you used to set it up)
  • and make sure you didn’t have airplane mode turned on.
  • if you’re still having trouble try the above instructions to reset HomePod and set it up again

it must be on the same network as your device

3 replies
Question marked as Top-ranking reply

Jan 15, 2020 1:27 PM in response to brainguy

did you try the instructions?

Check your Wi-Fi connection

If you recently changed your Wi-Fi password or moved HomePod to a new location, Siri will let you know that there's a problem connecting to Wi-Fi when you say "Hey Siri." You'll also see an alert in the Home app that says "Wi-Fi Network" on HomePod.

In iOS 12 and later, HomePod will automatically connect to the same Wi-Fi network as your iOS device. If it doesn’t, you can manually change the Wi-Fi network that it's connected to. In the Home app on your iOS device, press and hold HomePod, tap Settings , then tap "Move HomePod to [your Wi-Fi network]."

Wait a few seconds, then ask Siri a question to see if HomePod is connected to Wi-Fi.

HomePod doesn’t support captive or subscription networks. If you set up HomePod to use one of these networks, you’ll need to reset HomePod and set it up again on a different Wi-Fi network.


  • you can also try Resetting network settings on your iPhone (or whatever device you used to set it up)
  • and make sure you didn’t have airplane mode turned on.
  • if you’re still having trouble try the above instructions to reset HomePod and set it up again

it must be on the same network as your device

where is “move homepod to”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.