The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Pennytrouper Author

Level 1

7 points

iCloud breach

I received a phone call from Apple Inc. about a breach in my iCloud account. I do not answer phone calls like that in case they are scams. I wondered if you could check into this for me?

iPhone 8 Plus, iOS 13

Posted on Jan 15, 2020 1:28 PM

Top-ranking reply

FoxFifth

Level 10

480,243 points

Posted on Jan 15, 2020 1:42 PM

It is a scam. Apple does not make unsolicited phone calls. The number showing it as coming from Apple was spoofed (as are the numbers on virtually all scam and telemarketing calls). Also see: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

View in context

iCloud breach

Similar questions