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"This video is in a format which can't be streamed to this tv"...I am getting this when trying to airplay apple rental movie (downloaded to iPad) from iPad to Apple TV. ....Why? How to fix, and why no support from Apple, it is all their stuff.
iPad Pro, iOS 13
If other movies are streaming ok then it is an issue isolated to this particular title. You said you rented this film a couple days ago, so if you had already started playback then that 48 hours would have been a factor.
There is no issue with rentals in general, it continues to work fine on my system and for the majority. You would need to contact iTunes to investigate what is occurring on your system.
If other movies are streaming ok then it is an issue isolated to this particular title. You said you rented this film a couple days ago, so if you had already started playback then that 48 hours would have been a factor.
There is no issue with rentals in general, it continues to work fine on my system and for the majority. You would need to contact iTunes to investigate what is occurring on your system.
Ok. That should work without issue. I assume the rental is fully downloaded to the iPad? Is your Apple TV up to date (version 7.4)? If you have other iTunes purchases see if you can test airplay on another title, in order to verify if this is isolated to this particular rental.
Not working.......Now, when I tried to watch the latest downloaded movie, it will not even play on the iPad, let alone airplay to Apple TV.....it says "you don't have access to it or it is no longer available"....I downloaded it a couple of days ago.
I think I might as well just give up trying to watch Apple movies.
You did not mention if you have tried to stream other movies. If you had started playback on the rental then you only have 48 hours to view it. As it is also occurring on the iPad then the issue is not with Apple TV/airplay. Everything is working fine on my system and for most, whatever is occurring is either isolated to this particular title or something on your system.
Thank you for your ongoing help. Other movies are streaming okay, and the rentals are well within their time frames. All software is up to date with latest and all other wifi is working in my system. It seems problems are only happening with Apple rentals. We don’t watch many movies so I think the best way is to give up for a while until Apple sort out the new TV app.
What model Apple TV?
Identify your Apple TV model - Apple Support
FYI: This is a user forum, no one here is from Apple nor will they be reading this.
Thank you for the response.....I have 3rd Generation Rev A
Thank you. I will try to contact Apple/Itunes
Mirror/airplay from iPad to Apple TV
