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Level 1

6 points

Verification

Whenever I try to verify my account it pulls up an old phone number to send code to. How can I put the right number because I don’t see any options to change number

iPhone 8 Plus, iOS 13

Posted on Jan 16, 2020 3:26 AM

Best reply

Eric Root

Level 10

684,045 points

Posted on Jan 16, 2020 5:59 AM

You need to change the number that is on your Apple ID.

Apple ID - Manage

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication

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Verification

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