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Trying to install MacOS Catalina but won’t allow me to click on install

I’m trying to install Catalina and I go through to where it shows install, I click install nothing happens and then it freezes. I’ve tried uninstalling it and downloading again but still no change.

iMac Pro

Posted on Jan 16, 2020 6:22 AM

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Question marked as Top-ranking reply

Posted on Jan 16, 2020 2:09 PM

Boot into Safe Mode (Use Safe Mode to isoloate issues with your Mac) and try running the installer from there.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 


5 replies

Jan 16, 2020 7:02 AM in response to -julie-

You do not say what exact Mac /model /year /size /retina /touchbar is this

or

what exact macOS you are currently running?


Try the upgrade link: https://www.apple.com/macos/catalina/


Verify your tech specs—macOS Catalina - Technical Specifications - Apple Support

https://support.apple.com/kb/SP803?locale=en_US



System requirements macOS 10.15 Catalina


macOS Catalina will run on all Macintosh computers that supported Mojave:


MacBook: Early 2015 or newer

MacBook Air: Mid 2012 or newer

MacBook Pro: Mid 2012 or newer

Mac Mini: Late 2012 or newer

iMac: Late 2012 or newer

iMac Pro

Mac Pro: Late 2013 or newer; Mid 2010 or Mid 2012 if upgraded with a recommended Metal-capable GPU



Trying to install MacOS Catalina but won’t allow me to click on install

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