Is there any way to remove the icloud lock if you don't know the previous owner?

I bought an iPhone 6 plus online and it has an icloud lock. Is there any way to remove the lock without knowing the previous owners Apple ID?


iPhone 6 Plus, iOS 12

Posted on Jan 16, 2020 6:48 AM

Reply
2 replies
Sort By: 

Jan 16, 2020 6:53 AM in response to jmm19811

No Chance.

You not only have to know the previous owner' Apple ID but also his/her password. Send that iPhone back to the seller and demand a refund. Ask the seller to provide the credentials to you if s/he has it. If not then get your money back.

Here is some good information on purchasing a used device The All Too Common SAD Reality of Buying … - Apple Community


Axel F.


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Is there any way to remove the icloud lock if you don't know the previous owner?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.