You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Black screen problem

hi, recently my iphone 5s shutdown and on and off several time and the it stop . when i try to open my phone its show me the logo of apple and then off. i try to flash it but i cant . please help me to solve this problem

iPhone 5s, iOS 11

Posted on Jan 16, 2020 7:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2020 9:43 AM

Hello,

See this link:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Good luck.

1 reply

Black screen problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.