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Rose____ Author

Level 1

4 points

Apple pay

Hello I was wondering why I can’t add my card to Apple Pay? I called the bank and everything is approved on their end but they say it might be a problem from Apple. I would like to know how to fix it.

iPhone XS Max, iOS 13

Posted on Jan 16, 2020 11:05 AM

Top-ranking reply

askbarnabas

Level 10

103,877 points

Posted on Jan 16, 2020 1:24 PM

Check your Apple ID region to make sure it is correct (https://appleid.apple.com/)
Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
A passcode is required to use the Wallet app.
You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
Sometimes if you sign out of your Apple ID and back in it resolves the problem.
If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support

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