Iphone 11 ghost touch

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Level 1

4 points

Iphone 11 ghost touch

Hi, my iphone is experiencing ghost touch for few days already what should i do to it? If i go to any apple store can they fix it?

iPhone 11, iOS 13

Posted on Jan 16, 2020 5:29 PM

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Answer 1

Top-ranking reply

Lawrence Finch

Level 10

229,336 points

Jan 27, 2020 4:42 PM in response to ericbillie

Repeating the post right above yours:

If it happens only when plugged in you have a bad lightning cable. If it happens at other times make a Genius bar appointment to get your phone checked out—>Genius Bar Reservation and Apple Support Options - Apple

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Answer 2

Jan 16, 2020 5:32 PM in response to emmie256

If it happens only when plugged in you have a bad lightning cable. If it happens at other times make a Genius bar appointment to get your phone checked out—>Genius Bar Reservation and Apple Support Options - Apple

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Answer 3

Jan 27, 2020 5:02 PM in response to ericbillie

Chatting with Jarraad at Apple now. We will see how helpful they are in getting me a new phone. The chat worked great, they are sending me a new iphone 11 with a hold on my credit card, then when I return the old one the hold will go away. Apple did well by me.

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Answer 4

Jan 27, 2020 4:22 PM in response to emmie256

I have the same issue with my new iphone 11. It does it intermittently and can't be used when this happens. Trying to get it replaced by Apple now. I will let you know when how Apple support handles it.

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