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Level 1

4 points

I cannot get my ipod to connect to itunes

My daughter locked her ipod and I need to restore it but I cannot get it to connect to itunes

Posted on Jan 17, 2020 5:24 AM

Top-ranking reply

Level 10

103,365 points

Posted on Jan 17, 2020 10:10 AM

Hello,

Unfortunately you must now fully restore your iPod to factory settings.

Please refer to the following Apple Support documents.

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