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Unable to upgrade iCloud storage plan?

My iPhone is not currently allowing me to upgrade my storage plan for icloud?


When I go into iCloud storage settings on my phone, the upgrade button fails to work.. I've tried resetting my phone.


I've even tried iCloud for Windows but that doesn't let me upgrade either...

iPhone X

Posted on Jan 17, 2020 10:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2020 10:33 AM

Good afternoon danielsweet17,


Welcome to the Apple Support Communities!


I understand you are not able to upgrade your iCloud storage. How much iCloud storage are you currently using? How much available space do you have on your iPhone X?

About storage on your device and in iCloud


If you have iCloud Photos enabled on your iPhone X, and are running low on space on the device, you may need to change the setting to Optimize keep device syncing with iCloud.

Manage your photo and video storage


Before attempting the upgrade, check your Apple ID account payment details to make sure everything is up to date.

Change, add, or remove Apple ID payment methods


Restart your iPhone after making these changes, then try to upgrade your iCloud storage again.

Restart your iPhone

Buy more iCloud storage


Take care.


1 reply
Question marked as Top-ranking reply

Jan 20, 2020 10:33 AM in response to danielsweet17

Good afternoon danielsweet17,


Welcome to the Apple Support Communities!


I understand you are not able to upgrade your iCloud storage. How much iCloud storage are you currently using? How much available space do you have on your iPhone X?

About storage on your device and in iCloud


If you have iCloud Photos enabled on your iPhone X, and are running low on space on the device, you may need to change the setting to Optimize keep device syncing with iCloud.

Manage your photo and video storage


Before attempting the upgrade, check your Apple ID account payment details to make sure everything is up to date.

Change, add, or remove Apple ID payment methods


Restart your iPhone after making these changes, then try to upgrade your iCloud storage again.

Restart your iPhone

Buy more iCloud storage


Take care.


Unable to upgrade iCloud storage plan?

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