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Cannot unlock iphone after activating AssistiveTouch

I recently activated the AssistiveTouch in function of my Home Button being broken. However, after activating it, my screen just doesnt Works, and when I tried to restart the iphone, the locked screen just doesnt Works. There is a blue selection line that bounces of in each of the screen features (which I presume to be an acessibility feature). After doing some research though, the only answer I got was that I needed to press the home button three times, but it is broken. So, is there any other way to solve this issue?

iPhone SE

Posted on Jan 17, 2020 4:43 PM

Best reply

Michael Black

Level 10

80,274 points

Posted on Jan 17, 2020 4:49 PM

No, you will have to get the hardware repaired or replaced. When you restarted, assistive touch isn’t loaded until you login back in with the screen lock passcode, which requires a functioning home button to get to.

It’s always been that way - for devices with a home button, at some point it is an essential and necessary hardware control. Assistance touch is not a permanent solution for a dead home button.

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Cannot unlock iphone after activating AssistiveTouch

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