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Moms Apple ID

Why does my phone keep asking me for the password of my moms Apple ID? It has never done this before and all of the sudden it has came up. I prompt it to go away and it pops right back up. This happens even on my Apple Watch to where I can’t even look at the time because it is always on the screen.

iPhone 8, iOS 13

Posted on Jan 17, 2020 9:02 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2020 8:02 AM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review


Or you can try to set up Family Sharing to keep access to your purchases.


Family Sharing


Family Sharing - Set up

1 reply
Question marked as Top-ranking reply

Jan 18, 2020 8:02 AM in response to lyndsey183

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review


Or you can try to set up Family Sharing to keep access to your purchases.


Family Sharing


Family Sharing - Set up

Moms Apple ID

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